What Does the Noli Forklift Battery Warranty Cover?

The Noli forklift battery warranty covers defects in materials and workmanship for up to 5 years, depending on the model. It includes free repairs, replacements for faulty components, and technical support. Exclusions include improper maintenance, accidental damage, and unauthorized modifications. For full terms, consult Noli’s warranty documentation or contact their customer service team.

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How Long Does the Noli Forklift Battery Warranty Last?

Noli warranties range from 2-5 years, with lithium-ion batteries typically covered for 5 years. Coverage duration depends on battery type, usage frequency, and maintenance compliance. The warranty period starts from the date of purchase. Extensions may be available for commercial users through Noli’s premium support plans.

Warranty duration varies significantly across battery chemistries. Lithium-phosphate models offer the longest coverage due to their stable degradation curves, while traditional lead-acid batteries have shorter terms. Fleet operators should note that warranty validation requires quarterly maintenance reports uploaded to Noli’s portal. The table below shows typical warranty periods by battery type:

What Voids the Noli Forklift Battery Warranty?

Using non-approved chargers, neglecting electrolyte levels (for lead-acid models), or physical damage from collisions voids the warranty. Tampering with battery management systems or missing scheduled maintenance also invalidates coverage. Noli conducts forensic analysis on returned units to identify warranty violations.

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Common warranty void scenarios include exposure to conductive contaminants in industrial environments and improper equalization charging cycles. For lithium batteries, deep discharges below 10% capacity more than three times automatically flag as user-induced damage. Technicians use voltage history logs from the battery’s onboard computer to verify operating patterns. Recent cases show 38% of voided claims stem from aftermarket controller modifications attempting to override safety protocols.

What Is the Process for Filing a Noli Warranty Claim?

To file a claim, submit proof of purchase and a diagnostic report to Noli’s service portal within 14 days of issue detection. A technician will verify the defect within 7 business days. Approved claims receive repairs or replacements at no cost. Claims denied due to user error may incur inspection fees.

Which Support Services Are Included in the Warranty?

Noli provides 24/7 technical support, on-site diagnostics for enterprise clients, and firmware updates for smart batteries. Warranty holders also get priority scheduling for repairs and access to maintenance training webinars. These services aim to minimize downtime and optimize battery performance throughout the warranty period.

How Does Temperature Affect Noli Warranty Coverage?

Extreme temperatures beyond -20°C to 50°C (-4°F to 122°F) may void protection for thermal-related failures. Noli batteries include temperature sensors that log operating conditions. These logs determine if environmental factors caused premature degradation. Cold climate models with built-in heaters maintain valid warranty claims in sub-freezing environments.

Are Software Updates Covered Under Noli’s Warranty?

Yes, firmware updates addressing performance optimization and safety features are included. Noli pushes updates remotely for connected batteries. Manual updates at service centers remain free during the warranty period. Third-party software modifications automatically void coverage for electronic components.

Can You Transfer the Noli Battery Warranty?

Warranties transfer to new owners if registered through Noli’s transfer portal within 30 days of ownership change. A $150 administrative fee applies for commercial transfers. Private transfers between individuals remain free. The warranty duration doesn’t reset with ownership changes.

Expert Views

“Noli’s warranty stands out for its adaptive response to battery telemetry data,” says a Redway power systems engineer. “Their cloud-connected diagnostic tools proactively flag issues before failures occur, reducing downtime by 63% compared to traditional warranty models. The real performance differentiator is their replacement logic – they’ll upgrade older batteries to newer chemistries if original models are discontinued.”

Conclusion

Noli’s forklift battery warranty combines comprehensive coverage with smart technology integration. By understanding the terms, exclusions, and support channels, users maximize battery lifespan while avoiding coverage pitfalls. Regular maintenance and proper documentation remain crucial for maintaining protection throughout the warranty period.

FAQs

What does the Noli forklift battery warranty cover?
The Noli forklift battery warranty covers manufacturing defects in material and workmanship. If a defect is found, the battery can be repaired or replaced by an authorized dealer. The warranty does not cover misuse, physical damage, improper maintenance, or failure to maintain the battery properly.

What are the exclusions in the Noli forklift battery warranty?
The Noli forklift battery warranty excludes damage caused by misuse, physical impact, neglect, overcharging, or improper maintenance. It does not cover normal wear and tear or simple discharges. Additionally, the warranty requires maintenance records to process claims.

How long does the Noli forklift battery warranty last?
Noli forklift battery warranties typically last for up to 5 years, depending on the specific model and terms. Warranty duration can vary, so it’s important to check the specific agreement for details related to coverage and claim procedures.

What is required to make a warranty claim for a Noli forklift battery?
To claim a warranty for a Noli forklift battery, maintenance must be performed by authorized dealers using OEM parts. All scheduled maintenance should be documented, and customers must provide proof of maintenance. Basic troubleshooting should be done before filing a claim.

Does the Noli forklift battery warranty cover labor costs?
The Noli forklift battery warranty typically covers only parts, not labor costs. If the battery requires repair or replacement due to a manufacturing defect, labor costs may be excluded from coverage, depending on the warranty terms. Always check the warranty agreement for detailed coverage.